​Hell Key Team Update     ​

Heroes of Arkesia,Happy Anniversary! This weekend will mark 4 years since the world of Arkesia launched in the early access window and many of our adventurers began their journeys. We planned a lot of special activities for this week, make sure to check out the 4th Anniversary Reward Guide for information about special Twitch Drops, Gifts, and more!We wanted to give a quick follow-up on one issue we’ve been encountering since the update— the current block on Hell Keys. The issue is isolated to certain rewards in 1730 keys. We have removed the block on all other Hell Keys, but the block on 1730 keys will remain for the rest of the week, as we are targeting the weekly maintenance to fix the issue. We are going to give compensation to those that opened the 1730+ chests and didn’t receive their rewards. The compensation will be equal to what the key would’ve provided in Gold, Honing Support, or Shards. We’re tracking a few other bugs after the update and are working on fixes for those as well. Thank you for your patience and support in the meantime.It’s been an exceptionally fun week watching players progress with the new Guardianknight class, so we’ll leave you with a few fun facts for the first 48 hours post update.16,821 Guardianknights awakened across Arkesia in just 48 hours.We are seeing a mix of Guardianknights starting from scratch and using progression events. 10,001 Guardians have pushed past 1640+Highest Item Level achieved: 1743.33Average Item Level across 1640+ players: 1669.851,522 dedicated accounts have already declared their Guardianknights as their main character.Total deaths recorded: 32,544Top 3 locations:Crucible – 12,174 deathsAtaraxium, Temple of Joy (Echidna Hard Mode) – 6,696 deathsThe Pathless Lands – 2,396 deathsTop deaths by type:6,189 environmental deaths (fall damage, environmental hazards)24,781 deaths to NPC bossesWe wish all these Guardianknights luck in the many more adventures to come!From the excitement of last spring and summer with the introduction of Paradise to some low lows in defeat and high highs in victory against the Lord of the Abyss, it’s been an exciting and special year for Lost Ark. We appreciate the community’s ongoing passion and can’t wait to witness new journeys, stories, and player experiences in year 5 of Lost Ark. As always, we’ll see you in Arkesia, celebrating!