​Server Maintenance – Thursday, May 14     ​

WHAT: Server Maintenance (Matchmaking Servers)WHEN: Thursday, May 14 @ 4pm PT / 7pm ET / 23:00 UTC (Countdown)EST. DOWNTIME: 1-2 HOURSGAMES & PLATFORMS IMPACTED Age of Empires: Definitive Edition (Steam / Microsoft Store) Age of Empires II: Definitive Edition (Steam / Microsoft Store / Xbox / PlayStation 5) Age of Empires III: Definitive Edition (Steam / Microsoft Store) Age of Empires IV (Steam / Microsoft Store / Xbox / PlayStation 5)OBJECTIVES Routine server updates and maintenance.DETAILSThis coming Thursday, May 14th, the platform team will temporarily take the multiplayer servers offline to apply a backend fix aimed at addressing the recent multiplayer issues. While this update is expected to improve overall stability, you might still experience some issues. If that’s the case after maintenance is complete, please report them to our support team.Please note: Ranked matchmaking will disabled exactly one hour before the maintenance window to prevent disruption to newly-formed matches. Any matches still in progress at the start of the maintenance window will be disrupted when it begins. DURING THE MAINTENANCE WINDOW, YOU WILL STILL BE ABLE TO LAUNCH THE GAME, BUT WILL NOT BE ABLE TO MATCHMAKE OR ACCESS ANY ONLINE FEATURES.To prevent any interruptions, we recommend wrapping up any games at least 10 minutes before the maintenance window. The downtime is expected to last between 1 and 2 hours. You can watch this thread with any changes to the schedule as they arise, as well as the all-clear when the maintenance is complete.Thank you for your patience!